Helping businesses grow and maintain a profitable front of house team
Whatever the nature of your hospitality outlet, your front of house team are the bottom line. From greeting guests and contributing to a welcoming atmosphere, to serving and up-selling clients as well as managing the mechanics of your outlet — your front of house team can make all the difference.
It’s crucial to understand your front of house team may comprise some of the youngest and most inexperienced members of your team; many of whom work on a part time basis whilst studying or doing other things. We train the management your team directly report into.
We HELP the most important members of YOUR team perform and stay motivated
Whilst training sessions for the front of house team are crucial — maintaining morale, standards and performance on an ongoing basis falls to front of house managers. By training these individuals and providing them with the skills to train their teams, you ensure ongoing success and not simply a peak in activity that diminishes after training is long forgotten.